Shipping policy
Last Update: 12/12/2024
IMPORTANT: Delivery before Christmas is not guaranteed for orders placed after December 12, 2024, due to the high volume of orders and possible delays.
The delivery times for our products may vary, which means that depending on the product ordered, shipping can take between 3 and a maximum of 50 working days. In most cases, the delivery time after placing the order is generally 3-5 working days.
The speed of shipping will depend on the type of product ordered, as it may be shipped from foreign warehouses due to stock shortages in Italian warehouses.
To know if you are entitled to a full refund in case of delay or loss of the product, we invite you to read our Refund Policy.
WHEN WILL I RECEIVE THE TRACKING CODE?
Our products are shipped within 24 to a maximum of 48 hours from the order date, and the tracking code is sent via email within 24 to 48 hours of the order.
DID YOU NOT RECEIVE YOUR TRACKING CODE?
Don’t worry! It might happen that our emails end up in the Spam or Junk section of your email inbox, especially if using a Libero or Alice email account.
WHICH COURIER IS USED TO SHIP THE GOODS?
Mondo Montessori collaborates with the best Italian couriers: Bartolini, DHL, GLS, and Poste Italiane.
